Ensiab Privacy Policy

Last Updated: February 2026

At Open Medical, we provide innovative healthcare software solutions. We value the privacy of our partners and website visitors. This policy explains how we handle your information when you visit our website

1. Information We Collect

​We keep our data collection to a minimum to ensure your privacy:

  • Contact Information: When you fill out our contact forms, we collect your Name, Email Address, and Company Name. This is provided voluntarily by you.

  • Technical Data (Cookies): If you provide consent via our cookie banner, we collect limited data regarding your IP address and browsing behavior to improve our website’s performance.

2. How We Use Your Data

We use the information collected solely for the following purposes:

  • To respond to your specific inquiries about our healthcare software.

  • To provide you with requested information, demos, or technical documentation.

  • To analyze website traffic (only if cookies are accepted).

3. Legal Basis for Processing

In accordance with regional data protection laws (including the UAE Federal Decree-Law No. 45/2021 and Saudi Arabia’s PDPL), we process your data based on:

  • Consent: You explicitly agree to share your details when you click "Submit" on our forms or "Accept" on our cookie banner.

4. Data Storage and Security

Given the sensitive nature of the healthcare industry:

  • Data Residency: We prioritize storing data on secure servers. Where required by local regulations (such as the Saudi Cloud Computing Regulatory Framework), we ensure data remains within the required jurisdiction.

  • Security Measures: We implement industry-standard encryption to protect your contact information from unauthorized access.

5. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the data we hold about you.

  • Right to Rectification: you can ask us to correct inaccurate information.

  • Right to Erasure: You can request that we delete your contact information from our systems at any time.

  • Right to Withdraw Consent: You can change your cookie preferences or opt-out of communications whenever you choose.

6. Third-Party Sharing

Open Medical does not sell or rent your personal data. We only share information with third-party service providers (like our secure hosting or CRM email providers) who are contractually bound to keep your information confidential.


7. Contact Us

For any questions regarding this policy or to exercise your data rights, please contact our Data Privacy Lead at:

WHERE WE STORE YOUR PERSONAL DATA

Your personal data is stored and processed in the United Kingdom, where our headquarters are based or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data.

Data Minimization: We only transfer the minimum information necessary (Name, Email, Company) to fulfill your request for information.